Customer Service Representative - German, English and French speaker H/F

INTRODUCTION: For one of our clients, working in medical devices sector based in Nyon , we are looking for a: Customer Service Representative - German, English and French speaker For a 6 months temporary contract, starting from 06.01.2025 to 30.06.2025 DESCRIPTION DE LA MISSION: Order Handling: • Daily management of incoming customer orders • Follow up on order status/ backlog taking ownership for required actions. • Raise Non-Conformities (NC) as per requirements. • Issue / coordinate Credits, Rebills, Returns linked to orders as per requirements. • Investigate and close reported Disputed Invoices as per responsibility. Customer Management: • Addressing customer inquiries and complaints via phone calls or emails. Inquiries may include pricing, stock availability, delivery,

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