Field Quality Assurance Specialist

This is a temporary role until the 31st of August 2025. Operations is the heart and soul of everything Amazon does.As member of the ACES (Amazon Customer Excellence Systems) and Quality team, you will solve complex challenges and contribute to the optimization of the delivery stations operations, providing station with sufficient knowledge and appropriate tools to improve performance.You goal is to identify, design, and deliver process improvement solutions for various customer experience initiatives, designed to improve Amazon's ability to deliver directly to customers through its network of 3rd party vendors. About the team Amazon Logistics, or AMZL, handles ‘last mile' delivery duties in partnership with thirdparty distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.There are two sides to what we do. Our ‘under the roof' associates process millions of

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