Process Improvement Manager, EU ATS Customer Experience (m/f/d)

Clear and effective processes make sure every customer across the globe receives the speed, quality, and reliability they expect from Amazon. As a Process Improvement Manager, you'll get involved in analyzing the way we do things and working with colleagues across a number of teams to make our processes better. This role is an opportunity to help shape the future of Amazon, because even small changes can transform our business. A day in the life Every day, you'll focus on our business objectives – from improving efficiency to increasing reliability – and find creative ways to make these happen. You'll be part of a team driving major projects to standardise our processes and make improvements to our operations. That will involve being in regular contact with senior management and a wider group of stakeholders to define the project requirements and update them on status, risks, and impacts. You'll also create communication plans to bring everyone up to speed with the new processes you implement. As a Process Improvement Manager, you'll be the expert in charge of spotting the problems, seeing the gaps and inefficiencies, and creating solutions. Deep

---