Senior Program Manager-Salesforce (m/w/d)

At Amazon, we're working to be the most customercentric company on earth; including how we fulfill and deliver customer orders. The goal of Amazon's Delivery Service Partner (DSP) Management Team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class experience through the introduction of pioneering new products and services in the last mile space. We are looking for a Sr. Program Manager – Salesforce in our Last Mile organization. The EU DSP Salesforce team works backwards from DSP performance to support the business strategy by designing tools to drive DSP improvement at scale. In this role, you will maximize the value Last Mile derives from Salesforce by leading and implementing strategic projects to enhance our Salesforce org. You will establish mechanisms to increase platform adoption, identify risk, and maintain a high bar for delivering reliable and secure solutions that work backwards from customer needs. This role will be the conduit between the business