Senior Customer Success Manager

Apply Now Senior Customer Success Manager at Hawk Munich About Us Hawk is a software company dedicated to fighting financial crime, based on its worldleading Softwareasa-Service platform. Technology is the only way to combat financial crime. The Hawk team has dedicated itself to being at the forefront of innovation in this field. Our solution is a 24/7, realtime, planetscale platform allowing financial institutions to intelligently screen & monitor financial transactions for suspicious behavior (such as Money-Laundering, Fraud, or the Financing of Terrorism). We apply a breadth of Machine Learning techniques to precisely detect, alert, and investigate fraudulent behavior – using customer and transactional data from the institutions on our platform. Addressing pressing worldwide challenges, we offer a culture of mutual trust, fun, and passion – while providing individuals with endless opportunities to grow professionally and make a difference in the world. Position Overview: We are seeking a Senior Customer Success Manager who is a strategic thinker and passionate about customer success. In this role, you will play a