Head of Group Retail (m/f/d)

ProCredit. We are an international group of developmentoriented commercial banks for micro, small and medium enterprises (MSMEs). We are active in Southeastern and Eastern Europe, South America and Germany. Our overarching goal is to combine a high developmental impact with economic success. This position is based in Frankfurt am Main at ProCredit Holding, the listed parent company of our banking group. For our Group Retail team at ProCredit Holding in Frankfurt am Main, we are seeking a motivated Head of Group Retail (m/f/d) The Group Retail team in Frankfurt will be responsible to develop, execute and continuously monitor the implementation of the Groups and local ProCredit banks retail banking strategy, driving sustainable profitable growth in each country. The Group Retail team will conduct market research, identify and implement best practice in retail banking covering exceptional customercentricity, excellent customer service, customer acquisition & retention, digital solution innovation. This role will be crucial in developing a targeted customer's value proposition by regularly monitoring the relevant retail banking KPIs.

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