SERVICE NOW SENIOR BUSINESS ANALYST

Jobdescription Job Title: Senior Business Analyst - ServiceNow Location: Geneva, Switzerland (2 days per week onsite) Contract: Fulltime, 6 months (renewable) Start Date: ASAP Salary 120K to 150k  Role Overview: We are seeking an experienced Senior Business Analyst specializing in ServiceNow to join our team. You will work closely with stakeholders to optimize IT Service Management (ITSM) and Customer Service Management (CSM) modules within the ServiceNow platform. This role will involve gathering and translating business requirements into technical solutions, facilitating workshops, and ensuring successful implementation of enhancements in alignment with organizational goals. Responsibilities: Collaborate with stakeholders across departments to gather and document requirements for